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Quick Start Guide

How are prices determined?
Prices are determined by product type, product style and the numbers of print locations and colours in your design.

What file format should I submit my design in?
Files should be in vector format; we prefer SVG for screen printing and PNG at 300dpi for digital printing. For more information on recommended file types, visit this link.

What is the turnaround time?
Depending on the quantity of your order, standard delivery takes between 8~14 business days for items produced locally. If you need an order urgently, drop us a mail.

If I place a reorder, do I have to submit all of my designs again?
No. You can save products to your account and simply reorder them as and when you wish.

Can I order a printed sample before placing a full production run?
Yes, you can do so for digitally printed items. Drop us a mail and we’ll work it out for you.

Do you have a minimum order quantity?
There is no MOQ for digitally printed products. The MOQ for silkscreen printed products is 20 pieces.

Can I order shirts of different colours or styles in my order?
Yes. For screen printed orders, you have to meet the minimum order quantity for your particular design before changing garment styles. For example, if you’re printing a standard screen size, the minimum is 20 pieces, hence if you wish to have the same design on black and white shirts, you will need to order 20 black and white tees.

Do you ship internationally?
Yes, we definitely do. Read more about shipping here.

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